Wolters Kluwer is one of the world's leading publishers and providers of information products and services. Based in Amsterdam, the Netherlands, Wolters Kluwer has operations in Europe, North America and Asia Pacific, and has over 19,500 employees. The worldwide activities of Wolters Kluwer revolve around its professional customers in the health, tax, accounting, corporate services, financial services, legal and regulatory markets.
Challenge
Faced with a multitude of diverse messaging and directory systems, Wolters Kluwer's leadership team recognized the need to restructure its internal business processes. Like other complex enterprises competing in a demanding global business climate, Wolters Kluwer wanted to facilitate more efficient ways for knowledge workers to communicate, collaborate and access critical business communications within an integrated and centralized environment.
This required a standardized enterprise platform solution for all messaging, communication, collaboration and enterprise application needs. A single environment would expedite the ability to leverage and share knowledge and eliminate the operational and cost inefficiencies associated with working on disparate platforms. With this platform in place, the firm planned several SharePoint projects to enable, accelerate and support business growth.
Solution Deployed
Perficient assisted and played a key role in architecting and implementing the solution that moved Wolters Kluwer from a heterogeneous, multiplatform messaging and collaboration environment to one built exclusively on the Microsoft platform. The platform included Microsoft Windows Server 2003, Exchange Server and Microsoft Office SharePoint Server (MOSS) 2007.
Designed to deliver greater availability, reliability and security, Wolters Kluwer's new platform enables its employees to gain access to critical business communications whenever and wherever needed. Enhanced collaboration features such as shared calendars, public folders, meeting scheduling, shared contacts and task lists and remote access will improve overall company communication and productivity.
Business Value Delivered
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Improved infrastructure and the ability for employees to communicate and collaborate in a secure environment
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Reduces the real cost associated with maintaining disparate systems
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Integrated platform opens the door for additional solutions across a variety of functions and business units that will use SharePoint to streamline processes, resulting in significant time and cost savings
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Locks in best practices, creating technology-enabled business solutions that institutionalize operational excellence