Portal: Centene

Challenge

The cost of operating and maintaining these websites had steadily increased, as had the cost of supporting new health plans due to the work in building sites and the lack of business functionality such as content management. As these costs increased, Centene began looking for a better way to scale existing health plans and roll out new ones.

Solution

Perficient built a portal infrastructure based on IBM WebSphere Portal Server to centrally support all of Centene's existing health plans with, consistent and improved functionality. The Centene business architecture is based on the virtual portal concept, in which a single portal installation can support multiple independent portals. Centralized content management is supported by IBM Workplace Web Content Management, making it easy for each health plan to update its own website information.

Features

  • IBM WSP provides consistent functionality
  • Virtual portal supports multiple independent portals
  • IBM Workplace WCM facilitates web content updating
  • Scalability and redundancy easily achieved through clustering

Benefits

  • Centrally-managed infrastructure reduces deployment cost
  • Distributed user administration and content management reduces operational costs
  • Rapid rollout of new health plans using virtual portals reduces new business startup cost
  • Ability to reuse custom business functionality reduces development cost and decreases time to delivery across health plans
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Centene Corporation is a leading multi-line healthcare enterprise that provides programs and services to individuals receiving benefits under Medicaid.
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