Portal: Duke Energy

Challenge

Duke Energy, a leading energy supplier and trader, encountered persistent problems with its trading and information extranet. Clients were demanding enhanced services and applications, but the site was not scalable.

Solution

Perficient developed an industry-leading site that provides a highly personalized, single point of access for customers, partners and employees. Provides increased customer satisfaction, reduced cost per transaction, real-time commodity exchange, updates and alerts, and web-enabled forecasting tools.

Features Reliable portal architecture for continued expansion Web-enabled legacy systems and data sources Collaboration tools for enhanced customer interaction and process improvement	Benefits Single, secure access point for customers, partners and employees Personalization and content management functionality