SOA: PetSmart

Challenge

PetSmart wanted to create an architecture to support multiple sales channels through reusable services and flexible business processes while integrating with legacy and newly purchased systems.

Solution

Perficient detailed best practices for SOA governance, organizational structure and change, and project lifecycle management, and also implemented a real-time, event-driven Enterprise Service Bus. Perficient's solution included designing and developing a carrier notification system to improve freight visibility to transportation management; establishing a B2B gateway; integrating a new warehouse management system to provide real-time data between multiple enterprise systems including SAP; and implementing a sales process enhancement project to collect real-time POS data from over 850 stores and feed it into an operational data store.

Features Executable SOA strategy and roadmap SOA design approach, standards, governance and organizational structure Several successful projects delivered achieving the desired business value while meeting timeline and cost targets	Benefits Architecture supports reusable services and flexible business processes to support PetSmart’s vision of multi-channel integration Efficiencies gained through integrated systems provide real-time information, improved supply chain performance, reduced stock outs and increased sales per employee Modernized and streamlined B2B processes