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Fully Owned and Operated Global Delivery Centers Across the Globe
Optimized global delivery means having the capability to staff the right skill in the right place at the right time. Enterprises looking to lower delivery costs while maintaining high quality often turn to a multi-shore delivery model, which can include on-shore or off-shore resources. Delivering a successful multi-shore engagement can be challenging. When executed properly, however, it can be a compelling and powerful model for systems development, testing, and support. Our fully owned and operated global delivery centers offer a complete solution that we call Optimized Global Delivery.
Combining our broad U.S. footprint with our global delivery centers, we offer high-quality delivery at superior value. Using an Agile methodology specialized for
global delivery, we create a high degree of visibility and predictability. Perficient’s resources and expertise include:
What allows our off-shore teams to operate smoothly is our unique Agile methodology that virtually eliminates the risks typically associated with offshore development. An Agile approach is ideally suited to mitigating some of the common risks associated with multi-shoring, specifically:
Increasing visibility into progress through rigorous performance measures
Delivery progress is measured by working code and functionality, not documentation or ‘percent complete’ line items
Delivery should occur frequently – in weeks rather than months to truly assess progress
Communication and cross-team interaction above all else – not reams of documentation
Our CMMI-Level 5 Agile methodology is part of our overall Enable Methodology which covers the full project life cycle. The Agile portion of that methodology focuses on the ‘Execute’ stage of delivery, and blends
best-of-breed practices from a variety of other methodologies. In fact, most of our off-shore colleagues are Certified Scrum Masters, and many have achieved higher degrees of certification including Certified Product Owner, Certified Scrum Developer and Certified Scrum Trainer.
Where practices from existing Agile methodologies did not adequately manage the specialized challenges of multi-shore delivery, We re-cast the original Agile principles into specialized practices that effectively mitigate the risks that can arise when delivering projects in multi-shore configurations.
Competencies in our global delivery centers align with our overall strategic partnerships, company-wide practices, and industry specializations. All of these can be supported in our global delivery centers.Our quality assurance and testing Center of Excellence (CoE) covers the full lifecycle of testing activities from integrated development testing through final validation QA as well as load/performance testing. Integrated into our overall methodology, the QA/Testing CoE provides additional processes, templates and artifacts:
Test planning and estimation worksheets
Test case development process pattern and templates
Test automation best practices and frameworks
Best practices around optimal test coverage
Perficient’s SupportNet is a comprehensive and fully configurable (up to 24x7) service offering that provides reactive and proactive support for your IT applications for both commercial off-the-shelf configurations and custom applications.
Many IT organizations rely on internal IT development staff to provide support to deployed applications, incurring hidden elevated operational costs at the expense of predictable delivery as development resources are pulled from strategic project work. In other cases, pure off-shore support teams fall short of effective support due to extensive use of junior resources, high turnover, and inability to bring experienced people to bear when complex production issues arise.
Perficient’s SupportNet blends team members from both our extensive U.S. footprint and our CMMI Level 5 global delivery centers to provide a comprehensive, configurable and reliable solution that can scale to full 24x7 support and optional “SWAT” team resolution leadership.
“Follow-the-sun” delivery models with best practices to maximize efficiency
Reduced costs, greater project transparency and an Agile approach that lowers risk
The attention of a boutique, with the scalability of a large global firm
Strong partnerships with leading software vendors including IBM, Oracle, Microsoft, TIBCO, Salesforce, and Open Source
Microsoft (.NET, SharePoint)
Salesforce (Admin, Developer)
IBM (WebSphere Portal, Commerce, Message Broker)
TIBCO Certified Developers
Adobe Experience Manager
Project Management (PMP)
As a publicly traded U.S. company, Perficient answers to all U.S. intellectual property laws under complete jurisdiction of U.S. courts, and all contracts are written on U.S. “paper.”
All centers fully owned and operated
100% Perficient employees
Certifications in SEI, CMMI, HIPAA, ISO 27001, SAE 16 (PCI DSS)
Protection of IP built into all security and operational procedures