CRM Practice - Oracle-Siebel Practices

Perficient's Oracle-Siebel CRM Practice is positioned to help the dynamic needs of our clients by providing a unique combination of industry expertise, Siebel product knowledge and program leadership. Our dedication to developing a leading Siebel practice over the last seven years gives our consultants a measurable advantage relative to industry averages.

Siebel Consumer Goods Practice

We have the expertise to help you implement Siebel technology with your trade promotion, retail execution, and account planning business processes so that you can maximize customer and brand profitability. We've experienced the challenges that consumer companies face when implementing CRM solutions, and have solved them - which ensures that your implementation will be successful.

We have industry experience in these fields:

Road Map Planning Objective & Trade Funds Management Deduction Management and Promotional Payments	Account & Promotion Planning Retail Execution Customer & Brand Analysis

Siebel High Technology & Manufacturing Practice

To thrive in market downturns and expansions, technology and manufacturing companies must leverage vast amounts of information about competitors, products, and customers. While technology and manufacturing companies have little control over the broad economic upswings and downturns in their industries, they can better prepare for, and respond to, the demand fluctuations of their customers. Perficient helps technology and manufacturing companies to address these challenges by developing customer-lifecycle strategies, and then by tactically enabling these strategies through thoughtful automation of key business processes using Siebel eBusiness applications.

We have industry experience in these fields:

Roadmap Planning Marketing Execution Forecasting & Pipeline Management Product Configuration & Order Management	Partner Relationship Management Customer Service Customer Analysis

Cross-Industry Implementation and Upgrade Services

Our services enhance your ability to manage critical points of interaction with your customers through all channels of communication. With our help, you can mine customer data, communicate personalized selling messages, and provide exceptional service to a diverse customer base. The result? You generate more demand and build customer loyalty.

We have deep product expertise in these fields:

Sales Force Effectiveness Partner Relationship Management Marketing Automation	Call Center & Service Analytics

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