User Experience Offerings

Strategy

• Creative briefs
• Brand strategy and integration
• Accessibility evaluation and compliance

Design

• User interface design and development
• 3x3® low-fidelity prototyping and iterative usability testing
• Mid- and high-fidelity prototyping
• Interaction design
• Information architecture through card sorting
• Visual design

User Experience Research

• Usability testing
• User profile and persona development
• User requirements gathering
• Contextual inquiry and interviews
• User journals for collecting user requirements
• Cognitive walkthroughs
• 3x3 low-fidelity prototyping and iterative usability testing

Evaluation

• Heuristic (expert) reviews
• Competitor assessments and evaluations
• Accessibility evaluation and compliance

Training

• Define and roll out User Experience Competency Centers
• User experience training