 User
Experience Practice
What makes a web site, application or software solution successful?
A smart, engaging and astute user experience (UX). People want to
be productive and accomplish tasks with minimum effort. They want
to quickly and easily find what they're looking for. And they want
to enjoy themselves in the process.
To some, creating a winning UX is a matter of common sense. But
if smart design is just common sense, then why do so many users
report bad experiences?
Designing a successful user experience is a deceptively complex
task. It takes unique knowledge, skill and experience in the sciences
of human-computer interaction, user-centered design, and usability
testing. It requires an understanding of the software development
process and the unique needs of the business at hand. Skillful management
is needed to bring together technologists, business people, designers,
writers and—most importantly—users, to build web sites
and applications that deliver a positive user experience.
PERFICIENT CAN HELP
Perficient employs an interdisciplinary, end-to-end, user-centered
approach to UX design and development. We start by gathering and
analyzing business, market, and user requirements to understand
users’ tasks and goals. When appropriate, we also perform
user-based competitor evaluation and benchmarking. Based on this
data, we propose design solutions that, through constant user feedback,
ensure that your users will find your solution easy and engaging
to use.
Perficient offers many UX services including:
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Usability Testing |
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Competitor Evaluation |
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Information Architecture |
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Heuristic Evaluation |
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Benchmark Testing |
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Ethnographic Techniques |
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Cognitive Walkthroughs |
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Pre- and Post-Testing |
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Perficient’s world-class UX team is led by:
Charlotte
Schwendeman
Carol
Righi
Janice
James
In April, 2007 Janice James and Carol Righi co-authored User-Centered
Design Stories: Real-World UCD Case Studies. You may read more
and purchase the book here.
Case Studies
Perficient has delivered custom usability solutions for many clients
including: Nestle Purina Pet
Care, Scottrade
and Charter Communications.
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