Visualizing Success in Aerospace and Defense
Analytical Graphics, Inc. (AGI) provides commercial modeling and analysis software for designing, developing, and operating missions within the space and national defense communities.
ON A MISSION TO SOLVE COMPLEX CHALLENGES
AGI software is used by more than 50,000 engineers, operators and analysts worldwide. AGI needed to replace its existing CRM system, Onyx, with a more robust enterprise platform and CRM solution that would scale as the business grows or faces new demands from aerospace, defense and intelligence customers.
The new platform needed to integrate front-end systems and operations to:
- Enhance sales productivity
- Enable channel performance through partner collaboration
- Drive service efficiencies and automate support functions
- Overcome rigorous information security requirements to provide users with real-time access to data across the business for improved decision-making