Creating Harmony with a New Website

Founded in 1842, the New York Philharmonic is the oldest symphony orchestra in the United States, playing a leading cultural role in New York City, the United States, and the world.

THE SITE WAS HITTING A SOUR NOTE WITH PATRONS

The New York Philharmonic website was impeding the purchase path for patrons and providing a subpar user experience.

The organization knew it needed to offer features that would increase engagement, but it wasn’t sure how to effectively leverage Tessitura – the leading software system for arts and cultural organizations – to achieve that goal.

Striking Up a Solution

We worked closely with the New York Philharmonic to create a professional, creative website that will appeal to all types of visitors while still retaining and fulfilling all necessary functionality.

We implemented capabilities – like the option to pre-purchase tickets, listen to recordings, and watch videos of conductors and musicians – all before even attending a performance. Navigating through the list of upcoming events is easy with an intuitive mini-calendar on every page, and selecting a seat is a breeze with a seat selector to guide visitors.

Patrons can now easily complete the purchase path, leading to increased revenue for the New York Philharmonic.

New Website is Music to the Eyes

By integrating the Tessitura platform with Sitecore’s customization capabilities, the New York Philharmonic realized its goal of creating more engaging tools for site visitors. Patrons can now easily complete the purchase path, leading to increased revenue for the New York Philharmonic.

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