Spark innovation and fuel growth by turning customer, partner and employee feedback into the next big idea for your brand.
The value of having an online community powered by Salesforce extends beyond self-service support and increased engagement from customers, partners, and employees. Take innovation to new heights by turning valuable community insights about your products and services into the next big idea for your brand.
The addition of an idea engine as part of a modern community experience can help:
Idea Zone by Perficient is a robust AppExchange app designed to easily enhance your community experience and extend the power of the Salesforce Lightning Community platform for your business.
Submit Ideas: Encourage feedback by providing community members with a user-friendly way to suggest an idea.
Idea Details: Increase engagement and collaboration by allowing users to view, vote and comment on ideas.
Explore Ideas: Enable users to discover other relevant ideas faster with a built-in, integrated search engine powered by Salesforce.
User Profiles: Identify brand advocates using community profiles to see how many ideas a user has posted and how many times they comment or vote on an idea.