Portal Collaboration Services for Healthcare
The healthcare industry faces constant pressure to improve quality of care while reducing non-value-added costs. Perficient helps healthcare institutions design and implement business-driven technology solutions that provide instantaneous access to patient and clinical information, streamline core business processes such as eligibility, referrals and claims, and improve communications/interactions with patients/members, physicians, administrators and partners. Our experience with a variety of vendor portals including IBM, Microsoft, and Oracle paired with our User Center Approach (UCA) and Enterprise Application Integration (EAI) expertise provides solutions for your business challenges.
Portal Solutions
- Member portals for healthcare plan enrollment and services
- Patient portals for disease and drug information, prescription services, special government subsidized programs
- Physician portals for patient information, clinical information, prescription services, drug interactions, etc.
- Broker portals for sales support and plan design
- Employee and supplier portals for plan administration, services request handling, etc.
User Experience in Healthcare Collaboration
The user experience is defined as everything users see, touch, hear and feel when interacting with you, your solutions, and your services. The user experience encompasses many things including aesthetics, function, brand, price, ease of use, reliability, accuracy, lifecycle costs and maintenance. In short, user experience is the how, when, and why of use. With all these elements coming together to make up the user experience, it’s easy to see why it can be so difficult to get it right. We take the time to understand your portal users and design a solution that gets it right the first time and provides measurable, positive impact on your organization.
You can also read more about our general enterprise IT portal and collaboration solutions here.