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HEALTHCARE CONSULTING SERVICES

Consulting for Resilient, Transformative Care 

Consumer expectations shaped by digital experiences in other industries are redefining health care. As an AI-first consulting partner, we empower healthcare leaders to stay ahead of this transformation with intelligent, ethical, and future-ready solutions. Our interdisciplinary experts balance innovation with compliance, security, and scalability so you can provide the services that meet your consumers’ needs, wherever they are.

Trusted by the Nation's Leading Health Organizations

Patients, members, and care teams now demand seamless, personalized, and accessible interactions—yet healthcare organizations must meet these expectations within a complex, highly regulated environment. Our healthcare digital consulting services are grounded in real-world experience and proven outcomes. Explore our expertise, and discover why we’ve been trusted by the 10 largest health systems and the 10 largest health insurers in the U.S. 

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Why AI-First Matters in Healthcare

AI is no longer optional—it’s the differentiator between leading and lagging in health care. From predictive analytics and clinical decision support to intelligent automation and personalized engagement, AI is reshaping how care is discovered, delivered, managed, and experienced.

Drive Health Care Impact With AI-Powered Transformation

We combine deep healthcare industry expertise with AI, data, technology, and journey insights to help you elevate engagement and empower your teams.

  • Business Transformation: Activate strategy for transformative outcomes and health experiences.
  • Modernization: Maximize technology to drive health innovation, efficiency, and interoperability.
  • Data + Analytics: Power enterprise agility and accelerate health care insights.
  • Consumer Experience: Connect, ease, and elevate impactful health journeys.
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Access to Care Industry Report

Health care is at a crossroads, and consumers are leading the way. Our study, Access to Care: The Digital Imperative for Healthcare Leaders, captures insights from more than 1,000 U.S. healthcare consumers. The message is clear: digital access is no longer a differentiator—it’s a baseline expectation. From affordability and scheduling to caregiver support and digital-first competition, the stakes have never been higher. Explore the findings healthcare leaders can’t afford to ignore.

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8 Digital Healthcare Trends For 2025

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders' strategies in 2025. And this year is especially interesting, as 2024's U.S. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation.

Build a Powerful Connected Products Strategy

Build a Powerful Connected Products Strategy

Across industries, companies are racing to provide connectivity capabilities to their customers, clients, and employees. The challenge is not only to innovate new connected features for the products, but to provide excellent user interfaces and instill trust in data privacy and security. Refine and strengthen your connected products strategy with Perficient's survey of more than 1,300 end-user and manufacturer responses that uncover the factors impacting consumer behavior and adoption.

We Thrill the Biggest Organizations in Healthcare

We’ve equipped industry-leading healthcare organizations with digital solutions that drive growth and success.

10 

 largest health systems

10 

largest health insurers

25+

BCBS-affiliated insurers
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Case Study

Advancing Personalized Engagement With Health Benefits – Anytime, Anywhere

A leading nonprofit health insurer needed to modernize its fragmented digital experience and unify siloed data across its website, mobile app, and member portal. We delivered an end-to-end transformation—grounded in strategy, data, and scalable technology—that empowers the organization to deliver personalized, seamless engagement across channels and serves as a future-ready platform to enhance member satisfaction, reduce service costs, and support expansion into new markets.

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Vital Signs of Digital Maturity: Strategies for Future-Ready Health Care

Meet An Expert

Tara Becker

Tara Becker

Principal — Healthcare & Life Sciences

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Michael Porter

Michael Porter

Principal — Healthcare & Life Sciences

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Tom Lennon

Tom Lennon

Principal — Healthcare & Life Sciences

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Allison Pankratz

Allison Pankratz

Managing Director — Healthcare & Life Sciences

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Get in Touch with Our Healthcare Experts

Our team of experts is here to help. Whether you're looking for information about our capabilities or our perspective on specific topics, we're ready to assist you. Please fill out the form below, and we will get back to you promptly.

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