To thrive in market expansions and downturns, companies must leverage vast amounts of information about customers, partners, products and competitors. While manufacturing and technology companies have little control over the broad economic upswings and downturns in their industries, they can better prepare for – and respond to – the demand fluctuations of their customers.
Perficient helps clients address these challenges by developing customer lifecycle strategies, and then tactically enabling these strategies through thoughtful automation of key business processes.
- Roadmap planning
- Marketing execution
- Forecasting and pipeline management
- Product configuration and order management
- Customer service and customer analysis