Telecommunications

It is a time of dramatic change in the communications industry. The convergence of traditional fixed line, wireless, cable, satellite and Internet technologies has service providers racing to:

  • Maximize on new opportunities
  • While maintaining cost efficiencies
  • And preventing customer churn
  • In the face of strong competition and market consolidation

 

Now more then ever, service providers need to deliver service to their customers quickly and at a low cost. To do so, their “quote-to-cash” cycle must be efficient.

Perficient's communications solutions target the Business, Operational and Assurance issues within the quote-to-cash cycle to recover lost revenue, reduce operational expenses and recover stranded capital.

  • Business Solutions - Accurate quote, order and introduction and configuration of complex products through user-focused portals, CRM, business intelligence and enterprise content management (ECM)
  • Operational Solutions - Improved order management and provisioning through integration, SOA and business process management (BPM)
  • Assurance Solutions- Accurate representation of network, service and billing data through network audits, data and inventory management, revenue assurance and cost management

 

Perficient has delivered successful business-driven technology solutions for over 35 industry leading clients including Comcast, AT&T, Cricket, T-Mobile and others. Perficient has the experience required to deliver major projects on time and on budget. We utilize our vast experience and intellectual property to accelerate delivery and generate value faster for our clients, at lower cost leveraging our Level 5 CMMI certified global delivery center.