Unified Communications

Deploy voice and presence technology that integrates with your current applications and enhances professional communications.

Hang up on antiquated phone services that don't keep up with the speed of business, and messaging applications that demand more time than they save. Microsoft Lync Server 2010 ushers in a connected experience, transforming business communications into interactions that are more collaborative, engaging and accessible. Lync does this by providing a single solution that unites voice, IM, audio, video, and web conferencing into a richer, more simplified experience.

Perficient offers the expertise of a Microsoft partner with experience across VoIP technologies – an unusual combination, but appropriate for your needs. We will work with your organization from envisioning to planning to a full build-out and deployment of the Lync environment. Migrations from Cisco systems, call center integration, partnerships with hardware vendors...are we on the right track?

Voice

From Exchange migrations to audio conferencing, if you’re talking, we’re listening.

Voice is broader than just a dial tone. You have call centers, applications on which they depend, and the business implications of quality. Perficient’s voice deployments can help you bring greater efficiency and cost savings to this evolving space.

Consider how you're investing in voice support services now. Are you paying maintenance contracts with phone vendors? Outsourcing to phone conferencing while investing in hardware for video conferencing? Draw on Perficient’s experience with hardware vendors and throughout the telephony industry, and we can help you identify opportunities to drive down cost while modernizing how your organization communicates.

Every CIO knows mobility is a priority. That means being device neutral and supporting communication whether it comes from your PC, iPhone, iPad or desk phone, all while enhancing the PBX to support users wherever they are.

Messaging and Conferencing

Serve the whole spectrum of communication and collaboration needs with integrated presence and messaging services.

Enterprise chat and cross-platform communication – if your people can't communicate how can they collaborate and deliver on complex team projects? That's where Perficient can help by addressing your infrastructure.

Looking beyond the Microsoft stack, we offer experience integrating presence information to non-Microsoft applications and other platforms to ensure your organization can communicate fluidly regardless of device. Working with Microsoft Lync, we support audio and video conferencing and consolidate communications with more fully featured solutions, accessible wherever your people work.

Connect at work or on the road and manage a distributed workforce. It's easy when presence applications can indicate when people are in meetings or out of the office. Keep tabs or keep in touch; Perficient can help you stay on top of the whole team.