Digital transformation is defined as, “The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touch point in the customer experience lifecycle.” Digital transformation is driving the way you interact with customers across all channels. It touches all aspects of your business including cloud, customer experience, eCommerce, integration, CRM, digital marketing, mobile, collaboration, analytics and Big Data solutions.
What digital transformation is, and why it’s important
The technologies driving digital transformation
What governance, silo breakdown, and process changes are involved
How to get started with your digital transformation initiative
To help you prepare, Perficient presents a webinar series focused on laying the groundwork for success with your digital transformation strategy.
Join us to learn: