Government regulations are impacting healthcare organizations across the country and healthcare consumers are at the forefront of this evolution. Organizations that have a customer relationship management (CRM) solution at the center of their overall business strategy can easily adapt to new regulatory requirements while meeting the needs of the connected consumer.
During this webinar, Wesley Tidwell, Chief Operating Officer at Memorial Hermann Northwest Hospital, and Robert Fitzer, Microsoft CRM Practice Lead at Perficient, will demonstrate how Memorial Hermann leveraged Microsoft Dynamics CRM to handle specialty patient onboarding. The presentation will discuss key components of Memorial Hermann's CRM solution, including the specialty group on-boarding process to automate the method of bringing rehab patients into the system for both inpatient and outpatient tracking.
If you are interested in automating patient onboarding, or simply looking to learn what customer relationship management is all about and how it could impact your healthcare organization, you’ll want to attend this session.