Connect with Customers in a New Way

Digital is changing the way you need to approach customer and partner engagement, sales, customer service, and employees as portal-centric conversations are replaced with a vibrant social engagement and self-service community model. We’ll help you connect and engage with customers, partners, and employees in a whole new way.

Customer Engagement

The shift towards digital engagement platforms that build deeper customer relationships is transforming sales, service, and marketing processes, and fundamentally changing the way organizations view the customer today. We help innovative brands like yours leverage the Salesforce Community Cloud platform to bring all these moving parts together to help you meet your customer experience goals and objectives.

Channel Management

Now more than ever, channel teams and marketers need to effectively leverage partner ecosystems to scale the business and grow the bottom line. Partner engagement is no easy feat, however. Channel teams are faced with managing a myriad of business processes, siloed systems, and ways to communicate and collaborate with partners. No one knows partner relationship management better than Perficient. With nearly a decade of experience building successful channel programs, we help craft a strategy that helps your partner community drive maximum results.