Jim Hertzfeld leads the Strategy and Innovation team for Perficient Digital, providing customer experience insights and expertise.
HOW JIM HELPS CLIENTS CREATE BETTER CUSTOMER EXPERIENCES
Jim's team is fiercely dedicated to moving the needle for our clients regarding customer experience, ideation, and investment strategies in their digital solutions.
Jim co-founded the Digital Strategy Group for Meritage Technologies in 2000 that was acquired by Perficient in 2004.
He also authored Perficient’s Envision strategy methodology in 2005, which has resulted in a number of client engagements and established new client relationships focused on digital strategy and customer experience.