Amazon Connect: 4 Steps to Transforming Your Customer Contact CenterFebruary 27, 2018
Amazon Connect is a cloud-based contact center service that simplifies the delivery of exceptional customer service by offering a quick, scalable deployment, easy integrations with many CRM and ticketing systems, and simple navigation and usability.
Learn more about Amazon Connect in our on-demand webinar, including:
- Taking advantage of key features
- Designing a personalized experience for your callers
- How to take Amazon Connect beyond the classic contact center
- How to manage risk related to implementation and adoption