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Perficient Named a Major Player in Three IDC MarketScapes For AI-First Approach to Customer Experience
Perficient and Swantide to Disrupt Traditional Salesforce Service Delivery with AI-First Partnership
Perficient Becomes First Partner to Invest in Sitecore XM Cloud with Gradial, Showcases AI-Driven Marketing Innovation at Sitecore Symposium
In The News
Analyst Coverage
IDC ServiceScape: U.S. Midmarket Salesforce Implementation Services 2025-2026
Perficient is included in the IDC ServiceScape: U.S. Midmarket Salesforce Implementation Services 2025-2026. This report provides buyers with a structured view of Salesforce services capabilities across the industry. “Our clients ask for clarity, speed, and confidence. We align to a single KPI, orchestrate the workflow, and build in governance so value is visible and repeatable,” said Hunter Austin, Associate Vice President, Perficient Salesforce Practice. Perficient is a trusted Salesforce partner helping enterprises lead AI-powered transformation, using real-time intelligence to deliver relevant experiences with Agentforce, Data 360, and Agentforce Marketing.
The Salesforce Consulting Services Landscape, Q4 2025
Perficient is recognized in Forrester’s Salesforce Consulting Services Landscape, Q4 2025, which notes our North America geographic focus and industry focus in Financial Services, Healthcare, and Manufacturing. In the report, Perficient is shown for having selected Agentforce, Data 360 (Data Cloud), and Industry Clouds as top reasons clients work with us out of extended business scenarios provided by Forrester. We believe this recognition underscores what leading analysts and buyers already know: the next phase of Salesforce is not about bigger projects—it’s about faster proof of value.
IDC Market Glance: Healthcare Ecosystem, Q4 2025
Perficient is included in the IT Services category of systems integration organizations providing advisory, consulting, development, and implementation services, as well as products or solutions. According to IDC Market Glance, “Health systems and payers are moving more revenue into value-based care and capitated risk, pushing tech buyers to favor solutions that improve quality metrics, lower total cost of care, and help hit incentive thresholds.” We believe our inclusion in this report reinforces our expertise in leveraging AI, data, and technology to deliver intelligent tools and intuitive, compliant care experiences that drive measurable value across the health journey.
Recent Acquisitions
Kelley Austin
Adds award-winning Revenue Cloud, Data Cloud, and Agentforce expertise to Perficient's Salesforce portfolio, further broadening and deepening Perficient's Salesforce capabilities.
SMEDIX, Inc.
Strengthen Perficient's healthcare industry software development capabilities and expand presence in Eastern Europe, adding an offshore software development location in Cluj-Napoca, Romania.
Ameex Technologies
Adds global delivery capacity in India and strengthens agile software development capabilities
Contact Liz Drazen, Director of Communications, for More News and Insights.
