Snowflake Summit 2026: CoCo, CoWork Drive Partner Growth
June 3, 2026
Perficient's Eric Walk, Vice President, AI, Data and Platforms, shares insights with CRN on Snowflake’s latest innovations unveiled at Summit 2026, including advancements that enable faster time-to-value for customers. Walk emphasizes the growing importance of contextualized data in powering AI and notes how tools like CoWork are expanding access to data insights for knowledge workers. His perspective underscores Perficient’s commitment to helping organizations harness these platform advancements to transform data into meaningful, AI-driven business outcomes.
Shift Happens: Auto Companies Move Beyond AI Pilots With Solution Providers
March 27, 2026
Perficient’s automotive practice leaders share insights with CRN on how the firm helps OEMs drive scalable, measurable results with AI. The article highlights Perficient as a leading automotive AI solution provider, enabling OEMs to move from experimentation to enterprise adoption across areas including supply chain visibility, regulatory compliance, and operational efficiency. Their perspectives—featured throughout the article and in an accompanying video—underscore Perficient’s ability to translate AI strategy into tangible business outcomes.
From ‘Crap’ Processes To Transformational Experiences
March 23, 2026
Perficient Vice President of Salesforce Megan Glasow shares practical guidance with Forbes contributor and customer experience expert Shep Hyken on how organizations can rethink outdated systems, embed AI to deliver outcomes and drive business revenue, and empower employees with the tools and permission needed to deliver experiences customers expect consistently.
AI’s Role in Customer Service Transformation Featuring Megan Glasow
March 3, 2026
Perficient Vice President of Salesforce Megan Glasow sat down with customer experience expert Shep Hyken on “Amazing Business Radio” to discuss why so many enterprises are struggling to see a return on their AI investments.
Samrah Khan & Yusuf Tayob, Perficient | theCUBE + NYSE Wired: Google Cloud Partners Showcase
February 23, 2026
Perficient CEO Yusuf Tayob and Google Cloud Director Samrah Khan joined host John Furrier on theCUBE + NYSE Wired for its Google Cloud Partner AI series to discuss how enterprises can move beyond AI experimentation and into measurable business impact.
Salesforce Channel Chief Samenuk: Partner Trust Needed Because ‘The Stakes Are So High’
January 26, 2026
Salesforce Channel Chief Phil Samenuk discusses how the partner ecosystem is moving into the agentic era, and partners like Perficient are helping lead the launch and implementation of Salesforce Agentforce.
Agentic Orchestration, The Next AI Issue for CIOs to Tackle
December 29, 2025
CIOs are moving from agentic AI theory to execution. In this TechTarget article, Perficient’s Chuck Tomanek shares how enterprises are preparing for agent to agent collaboration, using platforms like Agentforce to orchestrate multi agent systems in real world environments.
Salesforce Channel Chief Samenuk: ‘We Will Not Be A Successful Consumption Company’ Without Partners
November 4, 2025
Perficient’s Vice President of Salesforce Megan Glasow told CRN in an interview that Perficient has been investing in its Salesforce practice, launching a multi-year strategic partnership with the vendor in October and even acquiring Salesforce consulting partner Kelley Austin
Salesforce Launches Agentforce IT Service, Opening New Doors For Partners
October 17, 2025
Salesforce is moving into IT service management with Agentforce IT Service. The launch opens new opportunities for partners through prebuilt connectors and unified, agent‑first automation.
CRN’s 2025 IoT Innovators: Seizing On Continuous Growth
October 13, 2025
This CRN feature spotlights the solution providers shaping the future of enterprise IoT — including Perficient — with innovations spanning connected operations, AI‑powered analytics, digital twins, and autonomous systems as the market continues its rapid growth.
AI-driven tech firm that sold for billions acquires Salesforce consultancy
October 13, 2025
Perficient has acquired Dallas based Salesforce consultancy Kelley Austin, expanding its Salesforce, AI, and agentic enterprise capabilities to accelerate client transformation.
Richardson-Based Salesforce Consulting Partner Kelley Austin Acquired by St. Louis’ Perficient
October 9, 2025
Perficient’s acquisition of Kelley Austin brings additional Salesforce depth to its portfolio, strengthening capabilities across Agentforce, Data Cloud, and industry focused solutions.
The Bull Case For Salesforce (CRM) Could Change Following New Perficient Partnership Focused on AI Transformation
October 6, 2025
Perficient’s expanded AI partnership with Salesforce is reshaping analyst expectations, as the collaboration strengthens Salesforce’s Agentforce and Data Cloud ecosystem and positions both companies for accelerated enterprise transformation.
Tech firm that sold for billions names new CFO
July 21, 2025
Perficient has named Rajesh Mehta as its new CFO, strengthening its leadership team after the company’s multibillion dollar sale and as it accelerates its AI driven growth strategy.
B2B Wake Up Call: How to Survive the Demanding Millennial Buyer
June 24, 2025
Perficient’s Justin Racine joins the B2B No Bull podcast to share how B2B brands can better meet the expectations of millennial buyers, offering insights on data, digital experiences, and the psychology behind modern purchasing decisions.
What Customer Experience Leaders Really Think About AI
June 23, 2025
Industry leaders share what’s really working with AI in customer experience, including insights from Perficient strategist Colleen Callaway Eager on why successful contact centers are hitting pause and getting strategic before scaling AI.
The Future of CX Is Ambient, Adaptive—and Worn on the Body
June 6, 2025
Explore how wearables and real time data are shaping the next era of customer experience — where interactions become ambient, adaptive, and tailored to consumers moment by moment.
St. Louis workplaces grapple with AI opportunities—and fears
May 27, 2025
A new St. Louis Magazine feature highlights Perficient’s State of GenAI in the Workforce study, revealing how employees and executives differ in their views on AI’s impact, with frontline workers seeing risk and leaders seeing opportunity.
The Future for Your Consumers Isn’t Social Media — It’s Social Life
May 9, 2025
Consumers are moving beyond traditional social media toward “social life” — an AI driven blend of digital and physical interactions that will redefine how brands connect and build loyalty.
Perficient Picks Yusuf Tayob as New CEO
May 8, 2025
Perficient has appointed Yusuf Tayob as its new CEO, marking the next chapter for the company after its nearly $3 billion sale and transition to private ownership.
The Car Worthy Of Your Digital Trust
May 1, 2025
A Forbes feature examines the rising importance of digital trust in connected vehicles, citing Perficient’s research on the widening gap between how manufacturers and consumers value trust in automotive technology.
Inside the AI Makeover of Digital Experience Platforms
April 29, 2025
AI is reshaping digital experience platforms, resulting in a shift toward adaptive, AI driven personalization and the need for smarter, more connected customer journeys.
AI adoption hovers around 25% for office workers
April 28, 2025
TechTarget reports that AI adoption among office workers sits at roughly 25%, with insights from Perficient on why many organizations are still early in their GenAI journey despite rising experimentation and interest.
Tariff Turmoil: This Is the Moment to Double Down on Customer Experience
April 10, 2025
Perficient’s Justin Racine argues that tariff-driven uncertainty is a prime moment for brands to lean into customer experience — using emotional connection, tactical CX improvements, and AI powered micro moments to strengthen loyalty.
Tech buyers swamped with agentic AI choices
March 27, 2025
TechTarget highlights how enterprise buyers are feeling overwhelmed by a surge of agentic AI platforms, with Perficient offering perspective on how vendors are beginning to differentiate their approaches in a crowded market.
Retail’s Renaissance: Why Shoptalk Was All About Customer Emotion
March 27, 2025
Our Justin Racine breaks down why Shoptalk 2025 put customer emotion center stage — highlighting how brands are using immersive experiences and AI powered moments to create deeper, more human retail connections.
Adobe Partner Perficient Invests In ‘Personalization At Scale’
March 20, 2025
Perficient is leading the charge on personalization at scale, using Adobe’s AI capabilities to help brands move beyond campaigns and deliver truly dynamic, data driven customer experiences.
From Taylor Swift to KFC: The Power of Experience Economics
March 11, 2025
See why experiences—from concerts to comfort food—drive customer loyalty, and how brands can use AI and emotion rich moments to elevate everyday interactions.
How to build consumer trust in the age of AI
February 5, 2025
As AI adoption accelerates, this article explores the growing trust gap and offers practical ways brands can rebuild confidence by focusing on clarity, privacy, and meaningful customer interactions.
Using AI in customer service — without risking customer experience
January 29, 2025
Featuring insights from a Perficient customer care strategist, this piece breaks down a practical, low risk path to using AI in customer service — while keeping humans in the loop and customer experience intact.
What Red Lobster’s New CEO Teaches Us About Customer Experience Strategy
January 27, 2025
Learn how Red Lobster’s new CEO is reshaping the brand through transparency, bold communication, and small CX improvements that drive big loyalty gains.
The Absolute Top Moments From NRF 2025: Retail's Big Show
January 15, 2025
Walk through the top trends and technologies that defined NRF 2025, including AI-driven retail experiences and the evolving expectations of today’s shoppers.
How AI can combat the ‘paradox of choice’ and improve customer outcomes
January 9, 2025
AI is helping brands cut through choice overload by delivering smarter search, sharper recommendations, and a more confident shopping experience. See how simplifying decisions leads to better customer outcomes.
AI Solution Providers Prepare for the Agent Era
January 2, 2025
From content generating bots to autonomous systems that tackle tasks behind the scenes, Perficient helps clients understand the power of AI agents. Get a firsthand look at how the agent era is taking shape.