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How Organizational Change Management Empowered the Adoption of Microsoft Teams for 15,000 Employees

October 8, 2020
Andres Gonzalez
Meghlynn Achez
Ryan Coburn

One of the nation’s largest public utility holding companies wanted to migrate from Microsoft Skype for Business to Teams because of its advanced messaging and collaboration features.

With more than 15,000 office and field workers across North and South America, it was both challenging and critical to ensure that every employee was ready, willing, and able to embrace a new way of working together. The impacts of COVID-19 and the shift to a work-from-home environment made it critical for users to leverage this solution for more effective virtual collaboration.

Watch our on-demand webinar to learn more about this story and how investing in organizational change management can help drive user engagement, increase adoption, and achieve the desired ROI.