Realizing Active Buyer Engagement Through Experience-Driven Commerce
Establishing a relationship with your buyers isn't something that's done overnight; rather, taking an experience-driven approach to your commerce strategy is how you'll unlock opportunities to nurture and maintain more authentic relationships that establish a genuine connection with your buyers.
In this session, you’ll hear from Perficient experts around the key capabilities, technologies, and considerations for taking an experience-driven commerce approach to convert buyers at the engagement and consideration stage of their buying journey. You’ll learn about:
- Leading with empathy
- How to instill confidence in your buyers
- The importance of trust