Organizational ECM and BPM departments are increasingly tasked with managing high volumes of content and supporting mission-critical business processes. Given the importance of these systems in operations and the interconnected nature of unstructured data in business processes, meeting service level agreements is critical. In order to avoid a troubleshooting fire drill, it’s necessary to identify problematic system areas before they affect end users.
Our guide covers trends in ECM and BPM architecture that impact IT professionals, 10 actionable guidelines for system optimization, and how a major financial services company is addressing ECM system monitoring.
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