Companies today face a number of service challenges operating efficiently with disconnected systems and inefficient processes that can negatively impact the customer experience. For support teams using Zendesk that are looking to move the service needle, you are likely facing similar challenges. The good news is we’ve seen it many times before – and you are not alone!

Whether you’re looking to evaluate Salesforce for your business, or getting ready to start a Zendesk to Service Cloud migration, we’ve developed this quick reference guide to help you reassure stakeholders that you’ve got a well-thought-out migration plan and are aware of all the “gotchas” that will help ensure service success for your organization.