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Adobe Healthcare BWG Report- Guide Cover

Digitizing the Healthcare and Patient Experience

Find out how more than 100 healthcare executives and their respective organizations are modernizing patient and customer experiences through self-service, remote functionality and telehealth, as well as personalization efforts. You’ll learn about:

  • Key priorities that healthcare organizations have embraced over the past 12 months and how these priorities are shifting
  • Top self-service initiatives and efforts to drive more efficient patient engagement
  • Adoption of remote services - top challenges and solutions
  • Impact of personalized care, billing, and preference management
  • Expectations for 2021
Customer Experience + Digital Marketing Healthcare Adobe