intelligent data

Exploring the Partnership of Customer Experience and Intelligence

Arvind hosts a special crossover episode with Jim Hertzfeld, Perficient’s Chief Digital Strategist, and host of the Perficient podcast “What If? So What?” Hear Arvind and Jim discuss data and digital and how they’re shaping the customer experience today.

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Guest Profile

Jim Hertzfeld

Jim is Principal and Chief Digital Strategist for Perficient. He works with clients to convert market insights into real-world digital products and customer experiences that actually grow their business.

Meet the Host

Arvind Murali

Arvind leads Perficient’s Data Solutions practice and serves as our Chief Strategist of Data Governance and Intelligence. His expertise combines a background in data strategy and governance to deliver transformative data platforms.

His dedication to solving data challenges and identifying new opportunities has yielded valuable outcomes for clients. These results include providing self-service access to data for global sales teams, creating informed wellness plans for physicians, and delivering insights about supply chain inventories.