Exploring the Partnership of Customer Experience and Intelligence
Arvind hosts a special crossover episode with Jim Hertzfeld, Perficient’s Chief Digital Strategist, and host of the Perficient podcast “What If? So What?” Hear Arvind and Jim discuss data and digital and how they’re shaping the customer experience today.
Meet the Host
His dedication to solving data challenges and identifying new opportunities has yielded valuable outcomes for clients. These results include providing self-service access to data for global sales teams, creating informed wellness plans for physicians, and delivering insights about supply chain inventories.