What If You Don’t Know Your Customers Like You Think You Do? An Interview with UserTesting.com’s Andy MacMillan & Janelle Estes.
In this episode, Kim talks with Andy MacMillan and Janelle Estes from UserTesting about better operationalizing customer insights and really walk the talk of customer-centricity.
Meet the Hosts
Special thanks to our Perficient colleagues JD Norman and Rick Bauer for providing the music for today’s show.