Digital Experience

Rich, Meaningful Experiences Drive Engagement in a Digital World

Personalized user experiences are integral to engagement with customers, employees, partners and more. An optimal digital experience entails integration with portals, web content management, mobile, social, forms, and analytics. Intelligent user engagement platforms enable a better understanding of customers and their needs.


Business analytics provides the tools necessary to drive meaningful, measurable and sustainable improvement. Our solutions and services leverage accurate, timely, and integrated enterprise information that enables you to transform information into actionable intelligence that provides insight and drives planning. We team with IBM to provide industry frameworks and application jump are proven to accelerate time to value in the following:

  • Business Intelligence (Cognos BI, Cognos TM1 for Analytics)
  • Performance Management (Cognos TM1 for Budgeting/Planning, Cognos Incentive Compensation Management, Cognos Disclosure Management
  • Predictive and Risk Analytics (SPSS, OpenPages)


Agility, innovation and quick time-to-market are critical to maintaining competitive advantage and seizing market opportunities. Employing a service-oriented approach backed by proven experience, we help you leverage cloud technologies from strategy through implementation for maximum business value.

The IBM PureApplication System offers you IT lifecycle simplicity in a box, providing a standardized cloud application platform for your web and database applications. IBM’s SoftLayer global cloud infrastructure is optimized for running applications at Internet scale. We’ll help you define how cloud computing fits into your business and IT strategies.

Content Management

Enterprise content management (ECM) enables you to capture, store, manage, analyze, and govern unstructured data. As the volume and complexity of unstructured data increases, ECM technologies are more critical than ever to unlocking the value in enterprise content to provide deeper insights and better business outcomes. We offer strategy, roadmap, foundation, execution, and infrastructure leveraging in these areas:

  • Document Capture (Datacap, FileNet Capture)
  • Content Management (Content Manager, FileNet Content Manager, Content Manager OnDemand, Content Navigator)
  • Content Analytics (Watson)
  • Information Lifecycle Governance (Content Collector, eDiscovery, Records Manager, StoredIQ, Atlas)


We are leaders in delivering the IBM Smarter Commerce solution and provide a complete product marketing-to-fulfillment solution that establishes a robust foundation with all the key features commonly required in complex, multi-store B2B and B2C eCommerce solutions. This integrated approach offers capabilities across the commerce life cycle.

  • Customer Experience (WebSphere Commerce/Product Center, Sterling Commerce, Cognos, Tealeaf)
  • Omni-Channel Delivery
  • Digital Commerce
  • Customer Engagement (WebSphere Commerce, Sterling OMS, Commerce on Cloud, DMO)
  • Sales Contracts (Emptoris)
  • Order Management (Sterling Order Management, Sterling Supply Chain Management, Sterling Commerce)
  • Store-in-a-Box


Mobile is transforming industries, and reinventing the customer experience. It provides tremendous amounts of data to deliver customer insight, and is increasingly integral to new capabilities and services delivered through cloud computing. We are at the forefront of building, integrating, and delivering mobile solutions. We understand how to strategize and design solutions using IBM’s robust set of technologies and tools such as WorkLight, WebSphere Cast Iron and MQ to efficiently develop, run and manage HTML5, hybrid, and native applications. We enable the creation of rich, cross-platform mobile access and apps that help to reduce time to market, cost and complexity of development, and enable a better user experience.

Portals and Enterprise Social

We have been delivering IBM portal and collaboration solutions for nearly two decades. We provide thought leadership and IP for implementation best practices, and our roadmap, foundation, and governance offerings have been the launching pad for countless successful implementations. Our solutions include:

  • Digital Experience (Digital Experience Patterns, WebSphere Portal family, Web Content Manager, Softlayer)
  • Portal Communication (Digital Experience Patterns, WebSphere: Server, Portal Enable, Portal Extend, Portal Express)
  • Social Business (Connections, Sametime, Forms)
  • WCM (Web Content Manager, WebSphere Portal Server)
  • Forms (Experience Builder, Forms Server)