IBM

IBM

Digital Experience

Rich, Meaningful Experiences Drive Engagement in a Digital World

A stellar digital experience is critical to engaging with your customers, employees, partners, and others. Optimized digital experiences make use of modern innovations including portals, web content management, social, and video to enable better business outcomes and seamless customer journeys.

We help you realize your digital experience potential. Our nearly two decades of digital experience work across industries including financial services, retail, and healthcare makes us uniquely qualified to help position you for success.

Web Content Management

Content management is a challenge for organizations looking to engage an audience by providing the right information in the right place at the right time. We provide the right mix of consulting, software, and execution to ensure your internal or external audience can find what they need, when they need it. Our solutions include:

  • WCM (Web Content Manager, WebSphere Portal Server)
  • Content organization and storage (Watson Content Hub)
  • User access management

Portals and Enterprise Social

Portals allow you to connect directly with customers, allowing them to offer feedback and building thought leadership. Our consultants provide thought leadership and IP for implementation best practices, road mapping, foundation, and governance. Solutions include:

  • Digital Experience (Digital Experience Patterns, WebSphere Portal family, Web Content Manager)
  • Portal Communication (Digital Experience Patterns, WebSphere: Server, Portal Enable, Portal Extend, Portal Express)
  • Social Business (Connections, Sametime, Forms)
  • Forms (Experience Builder, Forms Server)

Video

Video is the perfect opportunity to deliver an on-point visual message to an engaged audience in a fast-paced world. We help you discover how video can play a role in connecting with your customers through the following solutions: