Salesforce

Salesforce

Communities

Connect with Your Community

Innovative brands leverage our expertise to design and build online communities that enhance the customer, partner, and employee experience. Together with the creative firepower of an experience design team, our Lightning Community expertise ranges from implementing out-of-the-box communities, customizing Community Builder templates and themes, and developing Lightning Components that result in a modern, engaging experience for your community.

Customer Experience

Increase case deflection, enable self-service support, and turn your customers into brand advocates with a customer community.

Channel Sales

Manage partner recruitment, onboarding, channel sales, and marketing from a single location with a partner community.

Employee Productivity

Discover the power of a connected workforce by allowing your employees to collaborate, communicate, and consume information in an employee community.

Ideation & Innovation

Take innovation to new heights by turning valuable community feedback into the next big idea for your business. Explore our Idea Zone app or download IdeaCentral for Customers or IdeaCentral for Employees, both built on the Salesforce Lightning Bolt framework, to accelerate the creation of communities to gather, evaluate, and share new ideas.