Leading u.s. hvacr distributor
Improving GenAI Tool Adoption Through Training
Challenge + Opportunity
Our client wanted to improve the return on its GenAI investments and promote employee adoption of its chatbot, which had struggled to gain traction.
Solution Highlights
Our change management experts led targeted adoption efforts, including AI use case workshops, shared visioning sessions, and continuous engagement to demonstrate value.
Key Benefits
Our work drove employee adoption of the client's chatbot by positioning it as a practical tool that helps accomplish tasks and enhance productivity.