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Smart Home, Safety, and AV Solutions Leader

Increasing Revenue With Coveo AI-Powered Search

Challenge + Opportunity

Our client’s commerce site had a vast catalog of products that suffered from poor searchability, which frustrated customers and led to lost revenue.

Solution Highlights

We used the Coveo AI-Relevance Platform to modernize search and listings and integrated it with Optimizely to enhance marketing and merchandising with personalized search results.

Key Benefits

Increased engagement, higher click-through rates, fewer search exits, and more frequent purchases by authenticated users materially boosted revenue.

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