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holiday traffic readiness

Every Second Counts. Are you Prepared for the Holiday Rush?

The holiday season is the most critical time for your business, so it’s crucial to ensure that your commerce site, operations, and contact center is ready to handle the increased demand. A slow or crashing site, long call waiting times, and order errors can make or break your goals and fail to meet customer expectations.

Perficient offers a tactical suite of solutions to provide rapid results around improved site speed and latency, contact center resilience, seamless order routing, and more to drive revenue, conversions, and customer satisfaction during the holiday season.

To get started, book a free half-day workshop or kickstart your journey with our two-to-eight-week-long engagements.

5x

Incremental traffic retailers can see on Black Friday and Cyber Monday

30-40%

Avg. increase in contact center calls during the holiday period

What We Deliver

ROI-Driven Optimization Strategy

Turn business goals into measurable OKRs through conversion rate optimization using ROI models to prioritize and unlock growth via experimentation, personalization, and analytics.

Product Description Personalization

Stand out from the competition. Updated product descriptions do more than sell—they spark desire, urgency, and connection.

Store Operations Readiness

Peak-season success starts with readiness. Align systems, teams, and tech to handle demand and deliver smooth, scalable customer experiences.

Contact Center Stress Testing

Deliver faster, more reliable support while reducing wait times and abandoned shopping carts with properly staffed contact centers and updated technology.

Page Load Optimization With Performance IQ

Fix front-end load issues to boost speed, enhance the user experience, and lift sales.

Get in Touch with Our Commerce Experts

Our team of experts is here to help. Whether you're looking for information about our capabilities or our perspective on specific topics, we're ready to assist you. Please fill out the form below, and we will get back to you promptly.

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