Azure Managed Services

Manage Your Azure Investment

Our Microsoft Azure managed services team can help manage your infrastructure in a variety of scenarios, including datacenter migrations, disaster recovery as a service, commerce solutions, CX platforms, advanced networking, cost optimization, incident management, and active and passive monitoring.

What It Is

Our managed services team delivers turnkey ISV solutions, custom applications, and fully managed cloud environments with 24/7 support and active monitoring on Azure infrastructure, with different tiers available dependent on the support you need.

What's Included

We offer three tiers as part of our Azure Managed Services:

Base package:

  • 24x7 support
  • Validation of Azure availability
  • Integrated ticketing system
  • Defined response and update SLAs
  • Structured mobilization plans
  • Hourly support rates

Standard package:

  • Assigned technical account manager
  • System health proactive monitoring
  • Workload monitoring and alerting
  • Scheduled sys admin tasks
  • Root cause and “quality first” reviews
  • Monthly price + escalations

Premium package:

  • Dedicated TAM (manager)
  • Business continuity/disaster recovery services
  • Technology health check plan
  • Proactive infrastructure monitoring
  • Security and threat service add-ons
  • Fixed monthly price

What You Get

  • Pricing: Competitively priced Azure operational costs
  • Support: True 24/7 global coverage for L1 and L2 support levels
  • Expertise: Perficient Azure architects act as L3 support for escalation
  • Domain knowledge: Efficiency in Perficient knowledge of customer ecosystem
  • Turnkey solutions: Provide managed solutions with no management overhead
  • Self-service: A platform for business value where IT can’t/won’t support
  • Billing: Single contact point for billing & invoicing

Ready to Begin Your Story?