A Fresh Take on Business Intelligence
Our client is an international food retail group operating both supermarkets and eCommerce businesses including more than 6,500 stores in 11 countries. Its operations include supermarkets, convenience stores, hypermarkets, online grocery, online non-food, drugstores, and wine and liquor stores.
A NEED FOR FRESH BUSINESS INTELLIGENCE
Our client wanted to implement business intelligence tools to maximize profits and improve store operations. The company’s previous attempts had been unsuccessful and all work had been suspended, so they asked us for help.
The company was relying on manually updated spreadsheets for data analysis. Its dependency on antiquated systems led to lost inventory, poor store operations, and gaps in data that forced representatives to rely more on relationships than concrete numbers to negotiate contracts.
The company also had a hard time finding answers to questions like:
- How are core brands performing in our stores versus in competitor stores?
- Are we running successful promotions that maximize our profit and deliver the right products to our customer base?
- Are we minimizing our waste and theft?
- Do our district managers have the right tools to use on-site?