Ensuring a Smooth Migration with Organizational Change Management
Our client has a vision to be the leading provider and most trusted source for expert assistance, serving those who insure and self-insure the risks of businesses and communities globally.
OFFICE 365 MIGRATION NEEDED BETTER COMMUNICATION
Our client was migrating to the Microsoft Office 365 communication platform to enhance collaboration among its 11,000 worldwide employees. The migration was a highly visible initiative and employees and other stakeholders were excited for the rollout.
However, other important initiatives were in flight at the company, including a move to a new corporate office,and some employees were missing or not responding to important emails and deadlines pertaining to the migration. This led to pushing back the migration date,which further added to the confusion and increased the overall cost of the initiative.