Making a Sound Investment in Reporting
Our client is a large regional bank that provides full-service commercial, small business, and consumer banking services with a network of more than 700 traditional branches and convenience branches; internet and mobile banking; telephone banking; and more than 1,400 ATMs.
AVAILABLE REPORTING WASN'T PAYING OFF
Internal and external reporting was fragmented across applications and lines of business. The bank had invested in a central MicroStrategy Cloud implementation, but wasn’t realizing a return on investment and its significant demand for new reporting products was going unmet. Our client identified several key initiatives it wanted completed, including:
- Executive leadership dashboards
- Increase cross sell
- Branch performance dashboards
The corporate BI team was also looking for significant knowledge transfer in MicroStrategy best practices and data optimization to improve overall performance of its investment.