One of New York's Largest Health Plans
Our client has been a leading consumer healthcare brand in the country for more than 80 years, providing quality healthcare to the community it serves and improving the health of the people, communities, economy and healthcare system.
MANAGING A BUSINESS-CRITICAL MIGRATION
Our client wanted to modernize the way its people work by transitioning approximately 5,000 users from Lotus Notes to Outlook 2016 and transitioning users from Sametime Instant Message to Skype for Business 2016 for chat, audio, presentation, and video.
The organization needed a well-respected organizational change management partner to support the migration and ensure user adoption.