Organizational Change Management for a Connected Workforce
Our client is an integrated healthcare organization providing care to nearly one million people in the south.
More Than 10,000 Employees Were About to See a Change
Our client needed to improve how its more than 10,000 employees communicate, connect, and collaborate in order to better serve patients. The organization chose Microsoft Office 365 (O365), including Teams, OneDrive, online versions of Word, PowerPoint, and Excel, and Exchange Online as the platform to provide employees the modern workplace productivity tools to do it.
Our expert organizational change management (OCM) team was engaged to prepare and guide the resultant change process and drive high levels of engagement, all while minimizing operational disruption.