Last-Mile Logistics Real Estate Operator
A Strategic Microsoft Copilot
Rollout Plan
Challenge + Opportunity
Our client wanted to implement Microsoft Copilot, so we created a pilot rollout plan with targeted personas and training materials to test value and maximize ROI.
Solution Highlights
We designed detailed journey maps for high-priority use cases with starting prompts to guide users in leveraging Copilot for the biggest impact on their day-to-day work.
Key Benefits
The pilot plan and journey maps enabled our client to begin a Copilot trial program with knowledgeable and empowered users.