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Last-Mile Logistics Real Estate Operator

A Strategic Microsoft Copilot
Rollout Plan

Challenge + Opportunity

Our client wanted to implement Microsoft Copilot, so we created a pilot rollout plan with targeted personas and training materials to test value and maximize ROI.

Solution Highlights

We designed detailed journey maps for high-priority use cases with starting prompts to guide users in leveraging Copilot for the biggest impact on their day-to-day work.

Key Benefits

The pilot plan and journey maps enabled our client to begin a Copilot trial program with knowledgeable and empowered users.

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