Challenge + Opportunity

The company’s search path system was being sunsetted, which meant that site administrators would not be able to access the administrative interface and APIs would no longer generate results.

Solution Highlights

We integrated Coveo into 240 regional websites in more than 25 different languages. As a result, each regional site saw improvement in search and discovery. Additionally, the client also saw an increase in case deflections because site users can more easily find what they are searching for.