Rapid Growth Prompts a Production Resolution
Bliss Lawyers is an innovator in providing a superior solution for the delivery of legal services.
A PLEA FOR LESS SILOED EMAIL AND DOCUMENTS
With a national network of nearly 20,000 lawyers, Bliss Lawyers hires exceptional lawyers to work on engagements at in-house legal departments and law firms. As Bliss Lawyers grew, it became increasingly important that the company invest in a more sophisticated system to ensure continued excellence in communication, document version control, email management, and access to information. They envisioned a solution to enhance productivity and security and they wanted a cloud-based system to facilitate collaboration.
Working virtually is the key to Bliss Lawyers’ business model. The team has to be able to work from anywhere, at any time, and from any device. They also did not want to lose productivity trying to understand how to use software – they wanted something that worked out of the box.
Early on, every member of the team used his or her own mail client platforms from Thunderbird and Apple Mail to Outlook or GoDaddy. This made it difficult to on-board and educate new staff, help each other troubleshoot technical issues, collaborate and share documents, and to view calendars to schedule appointments for themselves or for clients.
