Providing the Most Connected Network in Healthcare
Our client is one of the largest cloud-based EHR vendors with more than 112,000 monthly active medical professionals and thousands of healthcare partners.
CONNECTING PROVIDER AND PARTNERS TO IMPROVE PATIENT OUTCOMES
Our high tech client faces ever-changing EHR requirements in the healthcare technology space that create ongoing challenges for the company to quickly adapt business processes to accommodate change. As a result, employees were creating workflows outside of existing business systems and creating further operational inefficiencies.
To support its mission of connecting providers and partners to drive better health and save lives, the company needed to:
- overcome system performance issues
- address data and integration challenges
- achieve a complete view of the customer across sales and service
- adopt a platform to enable speed and agility
The client chose to move to Salesforce, which would require connectivity to Netsuite to support back-office processes, a complete data model transformation, and an overhaul of numerous business processes.