With tools for customer service, talent management, sales, finance, marketing and more, Dynamics 365 offers end-to-end applications to help you unify data and relationships, build intelligence into your decision making, and achieve better results.
To be successful in a data-driven world, you must be able to analyze information with intelligence that will enable you to anticipate and respond to customer needs in real time. Leveraging the power of Microsoft’s Intelligent Cloud, Dynamics 365 unifies CRM and ERP capabilities, breaking down data silos, and enabling you to identify and capture new opportunities.
Our diverse and experienced Dynamics 365 team can solve your most difficult business challenges. We invest the time to build trust, and that translates into lasting relationships, sustained value, and tailored solutions for your organization.
From strategy and roadmaps to implementation, our approach ensures a solution that will meet the needs of your business and provide rapid ROI. Our approach incorporates these services and more:
DYNAMICS 365 FOR SALES
An 8-week quick start for social selling with Dynamics and LinkedIn
DYNAMICS 365 FOR CUSTOMER SERVICE
Next-generation cloud contact center solutions integrated with Skype, Twilio, and Amazon Connect
DYNAMICS 365 FOR MARKETING
Integrated sales and marketing solutions from Microsoft, including Sitecore and Adobe
DYNAMICS 365 FOR HEALTHCARE
Solutions for community outreach and engagement, patient intake, and referral management
DYNAMICS 365 FOR FINANCIAL SERVICES
Leverages AI to automate claims management, and account and loan origination
The world’s largest manufacturer of engineered water solutions wanted to provide customers a product configurator that would allow them to select the type and quantity of products for their building projects, organized by each room, for a holistic view of materials needed across the project. This custom configurator would also include engineers specs, designs, and diagrams to incorporate into the building plans.
Adoption of their digital tools
A large healthcare provider was having trouble managing data across departments and needed a way to consolidate all prospect data into an intuitive system that would allow users a full view of leads. The call center also had a difficult time with the centralized management of company events and sought a system that would centralize the event information. Finally, one of the organization’s hospitals needed to streamline its HR onboarding process.
A commercial real estate services company was challenged to create a “one-stop shop” for brokers in an effort to increase broker interactions and program participation.
To meet the demands of a growing business, our legal services client sought to create a fully integrated marketing and sales solution to automate and track their lead to matter business process.
The difference between winning and losing opportunities often depends on a sales representative’s ability to build strong relationships. High-performing sales teams seem to inherently know how to seek out and develop the key relationships they need to win, but they sometimes struggle to do this consistently.
Microsoft Dynamics 365 brings together the best of Microsoft’s cloud services to uniquely address these relationship sales challenges.
Microsoft Dynamics 365 can help relieve the burden of technology management and successfully automate manual processes, build in efficiencies, and allow you to gain insights from your legacy applications and data.
We have migrated more than four million users to the Microsoft cloud, and we have more than 125 certified Microsoft cloud consultants – more than any other Microsoft partner in North America.