Readiness Isn't the Same as Usage.
A large insurance broker was rolling out custom AI tools across the organization. The training plan was in place. The compliance boxes were checked. And if history was any guide, employees would sit through the sessions, nod along, and be back to their old workflows by Tuesday.
That wasn't good enough. They needed behavior change, not box-checking.
Built to Build Habit, Not Just Awareness
We designed an AI enablement program that moved employees from awareness to applied proficiency — structured in phases, not delivered all at once.
Intensive in-person workshops built foundational capability with hands-on practice in real work scenarios. Ongoing digital learning and microlearnings reinforced that capability over time, meeting employees where they were rather than expecting retention from a single session. Every element was designed around one question: will this change how someone works on Monday morning?
We completed 22 in-person sessions in 10 days, training 444 team members across three cities. All of it within compliance and security guardrails — not around them.
37% More Copilot Usage. In Three Weeks.
Within three weeks of completing the program, Copilot usage increased by 37%.
Employees are now using AI tools to surface better insights, make faster decisions, and take on work that used to require outside help. The tools got rolled out before. The difference this time was that people actually used them.
That's the difference between AI rollout and AI adoption.
Microsoft AI Cloud Partner
We engineer solutions that automate and modernize your data, applications, and employee experiences — solving operational problems and delivering measurable ROI.