Amazon Connect provides an easy-to-use, cloud-based customer contact center that scales to support organizations of any size. A product within the Amazon Web Services platform, Amazon Connect creates powerful customer service solutions.
We have a unique blend of expertise in customer care, AWS, and adoption management. We can help you:
Whether you are investigating Amazon Connect for the first time, looking to migrate your production contact center, or hoping to take customer care further though Lex (Alexa) or other AWS services, we offer a wide range of services.
We’re an Advanced Consulting Partner in the Amazon Partner Network, and our deep expertise in contact center implementation and Amazon Web Services allows us to guide the adoption of appropriate solutions from strategic planning through implementation. We combine our cloud expertise and customer care consulting strengths to provide end-to-end solutions, including everything from hands-on technical assistance to managing organizational change.
We’ve been delivering customer care solutions for more than 10 years, including building proprietary customer care solutions and migrating legacy contact centers to more modern platforms. Our certified Amazon Connect experts will provide your organization with consulting and professional services, 24/7 support, training, and documentation to ensure your success.