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Consumer Markets - Packaged Goods
Consumer Packaged Goods

Create Lifelong Customers From Everyday Purchases 

Loyal customers for life – it’s the ultimate goal for every consumer business. But how do you turn semi-frequent purchases of consumer goods into committed customers?

You must invest in planning and building experiences that solve your customers’ problems.

Emerging business models – like direct to consumer, subscription services, and in-store or curbside pickup – provide customers with more convenience when buying their favorite items.

We can help you bring this to life – from planning digital strategy and examining customer data to building and running the customer experience. Our end-to-end abilities will define your next move so you can be everywhere your customer is.

See How We’ve Moved the Needle for Consumer Goods

Meet An Expert

Kim Williams-Czopek

Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She works with clients to devise digital experience strategies and how to translate strategies to tactics. She specializes in digital commerce, digital product development, user research and testing strategies, and digital responsibility.


Erica Lee headshot.

Erica Lee

Erica Lee is a director of digital strategy at Perficient, specializing in digital transformation, customer experience, commerce, digital responsibility, and digital business strategies. She’s been a senior ecommerce and digital leader at several multibillion dollar B2B and B2C companies.


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