Create Lifelong Customers From Everyday Purchases
Loyal customers for life – it’s the ultimate goal for every consumer business. But how do you turn semi-frequent purchases of consumer goods into committed customers?
You must invest in planning and building experiences that solve your customers’ problems.
Emerging business models – like direct to consumer, subscription services, and in-store or curbside pickup – provide customers with more convenience when buying their favorite items.
We can help you bring this to life – from planning digital strategy and examining customer data to building and running the customer experience. Our end-to-end abilities will define your next move so you can be everywhere your customer is.
See How We’ve Moved the Needle for Consumer Goods
Kraft Heinz Achieves 38% Cost Reduction Following the Implementation of Office 365 ProPlus
The Christie Cookie Company Achieves 86% Increase in Program Revenue Delivered over Previous Year
Moving 100k Records to the Cloud Accelerates the Sales Cycle for a Leading Beverage Company
Meet An Expert
Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She works with clients to devise digital experience strategies and how to translate strategies to tactics. She specializes in digital commerce, digital product development, user research and testing strategies, and digital responsibility.
Erica Lee is a director of digital strategy at Perficient, specializing in digital transformation, customer experience, commerce, digital responsibility, and digital business strategies. She’s been a senior ecommerce and digital leader at several multibillion dollar B2B and B2C companies.