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AI-Powered Search That Generated $100M in Annual Revenue

AI First SolutionSales & Service
IndustryRetail & Consumer
PartnerCoveo
Image of an array of vividly colored fish tackles neatly arranged.
$100M
in Additional annual revenue 
10%+
Increase in conversions
99%+
decrease in searchandising rules

Every Failed Search Was a Lost Sale.

Customers couldn't find what they were looking for. Poor search relevance was sending them away from the site — and the revenue impact was measurable and mounting. The existing system couldn't keep up with customer expectations, and every search that returned the wrong results was a transaction that never happened.

The problem wasn't traffic. It was what happened after people arrived.

 

Search That Learns How Customers Actually Buy

We deployed Coveo's AI-powered search platform with a Next.js headless front end, integrating multiple AI models to optimize merchandising, product placement, and customer experience in real time.

The results started with performance. Page load times cut in half while supporting billions of desktop and mobile page views. Then the platform changed how the business operated — reducing manual searchandising rules by more than 99%, freeing teams from reactive adjustments and giving them time to focus on strategy instead of maintenance.

But the real measure was revenue.

 

10% More Conversions. $100M in Additional Annual Revenue.

The new system drove a 10%+ increase in conversions and generated over $100M in additional annual revenue. Customers find what they're looking for. Discovery improves. Purchases follow.

That's the difference between search that returns results and search that drives revenue. 

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Coveo Platinum Partner

We engineer enterprise search that delivers relevant results — connecting the people you want with the right content, when it matters.

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