Skip to main content
Using AI and Intelligent Automation to work efficiently.
Intelligent automation

AI Automation for Business Transformation  

AI-powered automation goes beyond rules-based systems to deliver real business transformation. Our Agentic AI solutions understand context, make decisions, and coordinate complex enterprise-wide actions to deliver measurable ROI through improved experiences, greater efficiency, and reduced costs with customer, employee, and workflow automation.

Maximize Your Business Potential With Intelligent Automation

Discover how our AI automation solutions can revolutionize your operations while maintaining security, compliance, and scalability. Our AI Studio strategic framework can help you develop and implement a comprehensive AI strategy, kick-start innovation with pre-built agents, and build, deploy, and manage AI agent solutions at scale.

Our Intelligent Automation Capabilities

AI Automation

Boost productivity, increase engagement, and reduce costs with AI-powered automation that improves decision-making, content creation, and customer experiences.

Process Transformation

Optimize and transform key processes with tailored recommendations using AI-driven discovery.

Rapid Application Development

Accelerate delivery and scale with low-code development while unifying data with AI-first SDLC to build apps that enhance UX, cut costs, and increase productivity.

AI-Powered Platform Managed Services

Enable predictive analytics, automate workflows, and provide smart recommendations to improve operations.

Our Global Automation Partners

Appian monochrome logo Appian full color on dark logo
ServiceNow monochrome logo
Pega logo Pega logo
Writer Writer
Camunda Camunda
Microsoft Power Platform Microsoft Powe Platform
UiPath monochrome logo UiPath dark mode logo
Kore.ai logo. Kore.ai logo
Abbyy Abbyy

Our Intelligent Automation Solutions

Nearly every business process has the potential to be automated. Start your journey toward improved efficiencies and optimized operations.

Automated Ticket Triage

Learn More

Pega Omnichannel and Intelligent Virtual Assistant Integration

Learn More

Pega Provider Onboarding and Administration

Learn More

Frequently Asked Questions

How does intelligent automation differ from traditional automation?

What business challenges can intelligent automation solve?

Do I need a fully developed AI strategy before engaging with Perficient?

What automation platforms and technologies does Perficient support?

Case Study

Powering Productivity With an AI-Powered Virtual Agent

Learn how our customized AI-powered virtual agent solution helped a top 20 U.S. utility provider improve employee productivity and reduce service desk volume. The virtual agent, built on ServiceNow, automates high-volume, low-complexity tasks, enabling faster issue resolution and allowing staff to focus on more strategic work.

Read More All Case Studies

Case Study

Driving AI Adoption & Innovation With the PACE Framework

Read More

Blog

Perficient Recognized in Forrester’s Automation Fabric Services Landscape, Q1 2024 Report

Read More

Blog

Perficient Wins 2025 Delivery Award at Appian World for Second Consecutive Year

Read More

Explore Related Strategic Positions

Get in Touch With Our Experts

Our team of experts is here to help. Whether you're looking for information about our capabilities or our perspective on specific topics, we're ready to assist you. Please fill out the form below, and we will get back to you promptly.

By submitting this form, you understand Perficient may contact you in the future for marketing purposes. View our privacy policy for more information or to opt-out at any time.